Under review

Black screen on many guests

kuceraservis 11 months ago updated 11 months ago 1

Hi, in CWC version 19.4.25699.7240 is bug. Many computers with Windows 10 have only black screen with cursor when i join them.

please fix it.


ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

I have found that this problem is only when the image quality is set to low or medium. At high quality it's ok.