0
Not a bug

After Upgrade to Version 19.0 all clients reconnect every few seconds

andreas.bonner 1 year ago updated by Absolute 7 months ago 3

We've upgraded from 6.9 to version 19.0. After that upgrade all clients reconnect every few seconds as you can see in my video. Problem with that is, that we can't do anything on the clients because of this behaviour.

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:

It turns out, that we had troubles with our ISP - so no real bug of ConnectWise Control. Please close this Bug Report.

Not strictly true! We're getting the same issue with all our clients at a major corporation with offices around the globe.

Any Mac at this client we upgraded from v6.x.x to 19 (including the latest 19.5) keep dropping off the network and won't refresh or allow a connection

The temporary cure is remove all of the current version and reinstall 6.0, which is very tricky when you can't connect to them remotely.

I'll post a new Bug report as this is a major issue for us