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Establishing Microsoft PPTP connection Kills Control Session

Anthony Garcia 12 months ago updated by Mike Waldron 11 months ago 1

Issue: Connecting to a Microsoft PPTP vpn kills Control session.

OS: Tested and replicated on Windows 7

Reboot resolves Control connection to relay server.

I started noticing issues with this around 2 or 3 updates ago.  Our clients are currently on version 19.0.23234.7027

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:

Are you sure you're not routing traffic through the VPN (default gateway versus split tunneling)? If default gateway, then it would be expected that you'd temporarily lose your connection while it reroutes to your host