+1
Not a bug

Join with options not working

Anthony Fenech 2 years ago updated by Eric Davis 1 year ago 6

I right click on any guest and choose Join with Options, choose backstage and it connects to the regular instance instead of the backstage one.

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:

Just upgraded from 6.9 to 19.0 today and we are seeing the same issue.

Ironically that was the only reason I renewed and updated.

+1

Could you both verify that your clients are updated as well?

Got it! We had tried reinstalling the remote clients, but just realized we have to update the client on our own workstations first. Thanks!

I had the same thing. I had to remove the client on my computer than reinstall.

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