Under review

Block Gues Input not blocking

MJ Does IT 1 year ago updated by Scott Linak 1 year ago 2

I just started a remote session with a remote client. While logging in I realized his keyboard is stuck, somebody must have left something on keyboard. Easy peasy, I blocked Guest Input and got around that. But then while actually trying to work I noticed the remote keyboard is active again, even though I blocked it, and it was still blocked.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

Update: so I got around that by un-blocking guest input and then blocking it again. It seems whatever blocking option is selected before log-in stops working after log-in, and has to be re-enabled again. I've seen the same thing happen with screen block, if I set it before log in, it doesn't stick. Is shows as being enabled but it isn't.

Under review