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Under review

Issues with SwitchLoginSession

Keven Earnest 1 year ago updated by Eric Davis 1 year ago 2

We just upgraded to Control 19.0.23234.7027, and Now when we try and switch log in session, it does not switch.  It was working before this update that included a UI change, and I verified the settings to allow for super admins and techs is still checked, tried to uncheck and save recheck and save, and it still is not switching session.

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:

Also, the backstage option is now missing as well

Is the agent up-to-date?

If so, could you tell me what guest OS this happens on?