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Controlling windows from a mac and switch screens causes issues (when using CMD + TAB)

BrettGus 1 year ago updated by Eric Davis (SDT) 1 year ago 1

When I'm on my mac and connected to a windows client, often I will Cmd + Tab to switch between my Mac OS desktop application and Screen Connect.  What seems to happen is when I switch from Screenconnect back to a Mac app by hitting Cmd + Tab, when I come back to screenconnect, windows still thinks the command key (which is equivalent to the windows key) is held down.  So, when you try to type, the behavior will be erratic.  As you type characters, some of them (that have windows key associations) will do things to you which you're not expecting.  This has been happening to me for years, and is very very annoying.

What I assume is happening, is that when you hit Cmd + Tab when in screen connect to switch to another mac app, that it send the windowskey_keypress_down command or whatever to windows.  However, when you switch to another mac app, it never gets a chance to tell the screenconnect client to release the keypress.

With as often as I use application switching like this, it really makes screenconnect basically unusable for me on the mac.

ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:

Thanks for the report; this issue is registered.