Known issue

Can't click on backstage when client dual displays are positioned vertically

JasGot 1 year ago updated by Eric Davis (SDT) 1 year ago 5

If the client has dual displays, and they are positioned vertically, the "backstage" hyperlink is below the bottom of the "view" window and you cannot see it to click on it.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

If possible, could you attach a screenshot? I haven't managed to replicate this so I'm trying to figure out what I'm missing.

Can I make it private?

I don't have that option

Check your e-mail

Known issue

Thanks for sending the screenshot. I was able to replicate it on 6.9, but it looks like it is fixed as part of some UI improvements in the next release.