0
Not a bug

"Object reference not set to an instance of an object." error when trying to load extensions page

Eric Gillis 2 years ago updated by Eric Davis 2 years ago 3

I receive this error when attempting to load the Extensions page under Administration.  I just migrated my on-premise installation from Linux to win2016 with no other issues other than this one.

I have tried using chrome and edge but received the same results.  I also tried private mode in chrome in case there was a cache issue.

ConnectWise Control Version:
20.3
Server Affected:
Host Client Affected:
Guest Client Affected:
Waiting for information

Have you contacted support? I haven't received any other reports of this issue, so it might be best to look at it in a session.

Great suggestion!  Remote tech was able to resolve. Thank you.

Not a bug

Glad it got sorted out! I'm assuming it was environmental, so I'll change the status here accordingly.

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