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Known issue

Send Files from web portal redirects Firefox 62

T Stine 2 years ago updated by Eric Davis (SDT) 2 years ago 1

You are unable to navigate the "Send Files" menu from the web portal while using Firefox. The browser attempts to redirect to the directory (Example: C:\Users) and leaves the web page.

To reproduce: In Firefox, rightclick a session and select "Send Files". Try to navigate the file structure of the remote machine.

ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:
Known issue

Thanks for the report. "File Transfer from the Host Page" is not an officially supported extension, so I can't offer an ETA on a fix, but I've replicated and registered the issue.