0
Known issue

Slide Show background breaking upon disconnecting (Windows 7)

Ken F 1 year ago updated by Eric Davis (SDT) 1 year ago 3

Good morning,

We are using a slideshow as a background, upon logging in the screen goes blank as normal... if we repair the slideshow while we are connected it starts working.  Upon disconnecting the screenconnect session it just creates a "Unsaved Theme" of a single image and doesn't restore the slide show.  

This is happening only on Windows 7 Pro 64bit computers


Has anybody seen this before?

Any help appreciated!

Thanks,

Ken

ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:
Known issue

Thanks for the report. I've replicated the issue and registered it as a defect.

Thank you Eric - is there going to be an hotfix for this? 

The issue hasn't been scheduled yet, so I don't have an ETA at this time. However, I don't expect that there will be a hotfix. (It will probably be in a regular release.)