0
Not a bug

SentinelOne; Updating Access Agents, SentinelOne Quarintened and Kill the installer, After contacting Continuum Security I was informed that they are cautining Partners about updating Screen Connect agents because they have seen comprised agents .

RT-TPL 1 year ago updated by anonymous 1 year ago 2

SentinelOne; Updating Access Agents, SentinelOne Quarintened and Kill the installer, After contacting Continuum Security I was informed that they are cautining Partners about updating Screen Connect agents because they have seen comprised agents .

ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Not a bug

Hi All,

I contacted the Continuum Security Support Team about this report, and discovered the initial claim was not accurate. Below is the response I received. 

On Thu, 27 Sep at 8:57 AM , *Continuum Partner Support <securitypartnersupport@continuum.net> wrote:

Hi Kirsten,

Please contact me regarding this situation.

It is not a Connectwise Screen Connect issue.

I would like to get the version number and hash of your version so we can white list and avoid any further alerts.

Thank you,

Continuum Security Support Team

Ticket: https://support.carvir.net/helpdesk/tickets/156326

Laura Casey | Manager, Threat Team Operations
Continuum

I have supplied the necessary files to begin the whitelisting process. This is now dependent on their end.

Thanks for the report. A member of our team has reached out to Continuum. I'll update here when we have more information.

Answer
Not a bug

Hi All,

I contacted the Continuum Security Support Team about this report, and discovered the initial claim was not accurate. Below is the response I received. 

On Thu, 27 Sep at 8:57 AM , *Continuum Partner Support <securitypartnersupport@continuum.net> wrote:

Hi Kirsten,

Please contact me regarding this situation.

It is not a Connectwise Screen Connect issue.

I would like to get the version number and hash of your version so we can white list and avoid any further alerts.

Thank you,

Continuum Security Support Team

Ticket: https://support.carvir.net/helpdesk/tickets/156326

Laura Casey | Manager, Threat Team Operations
Continuum

I have supplied the necessary files to begin the whitelisting process. This is now dependent on their end.