0
Not a bug

Android 7.1.1 can see screen but cannot click or type

mcross 2 years ago updated by Scott Linak 2 years ago 1

Using AT&T Primetime K92 as the guest with Android version 7.1.1.   The Host can connect and see the Tablets screen but cannot select/click on anything and keystrokes are not sent.


Server Version: 6.6.18120.6697

Client Version: 6.7.18714.6739

ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Not a bug

At this time we only expect to be able to control a remote Android device if it is manufactured by Samsung.  From a brief Google search it doesn't appear as if that device falls into this category.

Answer
Not a bug

At this time we only expect to be able to control a remote Android device if it is manufactured by Samsung.  From a brief Google search it doesn't appear as if that device falls into this category.

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