I am currently running 6.6.18120.6697 but even the last update I have been randomly been disconnected from a session, then I look and all users in that group are offline and it also disconnects a completely separate other group and vice versa, however all other groups are still up and I can connect.
Ex. I will connect to a computer in Group A and all is well then I lose connection and computers in that group and Group B (Completely separate company) go offline too. Groups C-Z all work fine. Same thing happens if I am connected to a computer in Group B, I lose connection and I check and all computers in Group A are offline, again C-Z are normal and functioning no problem
This happens on a daily basis. Only fix is to go into my server and reboot the Screenconnect Session Manager and then wait for them to come back online again.
Customer support service by UserEcho