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Blank Guest Monitor

ryan.senio 2 years ago updated by Scott Linak 2 years ago 1

Using the latest version, 6.6.18120.6697, blanking the guest monitor also blanks the technicians monitor

ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:
Waiting for information

does this happen against every Guest machine into which you connect or just a specific few?


What Operating System is running on Guests where you see this behavior?


do these Guests have multiple monitors plugged in and if so, how are they connected (VGA, DVI, HDMI, etc)?