0
Planned

Login button non-clickable

jeffshead 2 years ago updated by Scott Linak 2 years ago 1

Windows SC v.6.5.16358.6610.


If a user mistakenly leaves one of the fields blank on the login form and clicks the login button, the button turns gray and displays a spinning wait cursor. When the user fills the empty field, the login button remains gray and unclickable. Refer to GIF image below.



ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Planned

Thanks for the report!  I've replicated the issue and it has been registered as a defect with the development team.


While it is not a great workaround, it should be noted that when the page is in this unclickable button state, if the password field has focus you can press Enter to login normally.

Answer
Planned

Thanks for the report!  I've replicated the issue and it has been registered as a defect with the development team.


While it is not a great workaround, it should be noted that when the page is in this unclickable button state, if the password field has focus you can press Enter to login normally.