0
Not a bug

APK For Android - Machine Name

mhighsmith 3 years ago updated by Ben Burner 3 years ago 1

the Machine Name does not change on the Android Devices in Control when the Android Device is updated. the Machine Name appears to be the Model instead.

ConnectWise Control Version:
1
Server Affected:
Host Client Affected:
Guest Client Affected:
Not a bug

Good morning,


Whether or not the Control app can query the device name very much depends on the phone and the Android build.


The app attempts to query the device name from the device settings; if this query fails, the app uses the model instead.


Regards,

Ben

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