0
Not a bug

Guest Connected 'x' box does not work to remove guest from session

Eric Romzek 3 years ago updated by Ben Burner 3 years ago 1

If we forget to exit the session when connected to a guest we can't use the 'x' button that is located next to the 'guest connected' in Guest Info pane. It's just greyed out and can't be clicked even if you're an administrator. 

ConnectWise Control Version:
19.3
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Not a bug

Good morning,


The behavior described in this thread is intended; however, there is an existing feature request that touches on this functionality: http://control.product.connectwise.com/topics/1314-kick-guest-from-a-session-from-host-page-on-the-participant-sidebar/


Please add your comments to/upvote the aforementioned feature request.


Regards,

Ben

Answer
Not a bug

Good morning,


The behavior described in this thread is intended; however, there is an existing feature request that touches on this functionality: http://control.product.connectwise.com/topics/1314-kick-guest-from-a-session-from-host-page-on-the-participant-sidebar/


Please add your comments to/upvote the aforementioned feature request.


Regards,

Ben

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