0
Not a bug

Cant choose support session type

Thomas Smallwood 3 years ago updated by Ben Burner 3 years ago 2

you can no longer choose the support session type stuck with create with code BS

ConnectWise Control Version:
2
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Not a bug

Good morning,


The behavior you describe is an intended change we made to the session creation process in 6.3. That being said, I understand your desire to maintain the previous functionality.


We are expecting to release a legacy session creation extension shortly. The extension will allow you to make all newly created support sessions public; it will also allow you to enter a session name for newly created support sessions, similar to the prior session creation workflow. While I'm unable to provide an ETA for this extension, I will update this thread when it's released.


Regards,

Ben

Answer
Not a bug

Good morning,


The behavior you describe is an intended change we made to the session creation process in 6.3. That being said, I understand your desire to maintain the previous functionality.


We are expecting to release a legacy session creation extension shortly. The extension will allow you to make all newly created support sessions public; it will also allow you to enter a session name for newly created support sessions, similar to the prior session creation workflow. While I'm unable to provide an ETA for this extension, I will update this thread when it's released.


Regards,

Ben

Not a bug

Good afternoon,


The "Legacy Public Session Creation" extension is now available on the Extension Marketplace.


For more information, please see the following forum post: http://forum.screenconnect.com/yaf_postst10694_Extension--Legacy-Public-Session-Creation-v1-0-1.aspx

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