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Known issue

ScreenConnect for Samsung App crashing

Sebastian K. 2 years ago updated by Ben Burner 2 years ago 1

https://play.google.com/store/apps/details?id=com.screenconnect.androidclient.samsung

App keeps crashing after host connection.

Device: Samsung Galaxy J5 SM-J510FN

Android: 6.0.1

Baseband: J510FNXWU2AQD3

ConnectWise Control Version:
19.0
Server Affected:
Host Client Affected:
Guest Client Affected:
Known issue

Good morning,


The ScreenConnect for Samsung app has been deprecated and is no longer under active development (it will likely be removed from the Play Store in the near future).


Please use the ConnectWise Control app instead.


Regards,

Ben