0
Not a bug

When connecting to a terminal server session the clients mouse control becomes erratic

Darrell Brown 2 years ago updated by Ben Burner 2 years ago 2
ConnectWise Control Version:
19.0
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Not a bug

This behavior has not replicated in testing. Marking post as not a bug. Please update this thread with additional information if the behavior continues to present itself after upgrading server/clients to the latest 6.5 release of ConnectWise Control.

Waiting for information

Good morning Darrell,


Please update this thread with a more specific description of the behavior you're experiencing when connected to a terminal server, including:


1) Terminal server operating system on which this behavior occurs

2) Does the number of users connected to the terminal server affect the behavior?

3) Does the behavior persist across a variety of host environments, or does it occur when hosting from a specific environment?


Cheers,

Ben

Answer
Not a bug

This behavior has not replicated in testing. Marking post as not a bug. Please update this thread with additional information if the behavior continues to present itself after upgrading server/clients to the latest 6.5 release of ConnectWise Control.