-1
Not a bug

Auto Respond to Message extension not working after upgrade to SC/CWC 6.2

Branislav Kosik 3 years ago updated by Ben Burner 2 years ago 3

Auto Respond to Message extension, version 1.3.5, is not working after upgrade to SC/CWC 6.2. I tried re-enable extension, checked externsion settings, everything seems right.

ConnectWise Control Version:
19.1
Server Affected:
Host Client Affected:
Guest Client Affected:
Waiting for information

Good afternoon,


Please update this thread with an explanation of how the Auto Respond to Message extension is not working in 6.2. Does the guest not receive a follow-up message or does the administrator not receive an email that a guest sent a message in a session without a host connected?


Cheers,

Ben

-1

I think both proccesses are not working.