Blank screen when connecting to machines running Windows 10.
After upgrading to version 6.1.12292.6236, when connecting to machines running Windows 10, you get a blank screen.It is the same with 'Support' and 'Meeting'.
We are using:
SC ver : 6.1.12292.6236
Server OS : Debian 7.11
We have upgraded from :
5.3.9074.5646
5.4.9849.5781
6.0.11622.6115
6.1.12292.6236
Answer
Hi
I do not know whether this occurs by unattended clients, since we do not have any that runs Win 10.
We have unattended clients that runs Win XP,Win 7,raspberry pi(Linux) and they all seems to work OK.
This happens when there is created a 'Support' or 'Meeting' sesion between two(2) Win 10 machines.
-Carsten
Carsten,
I suggest you contact our support team so they can assist you with the issue. You can find options to contact the support team by following this link:
Customer support service by UserEcho
Carsten,
I suggest you contact our support team so they can assist you with the issue. You can find options to contact the support team by following this link:
https://www.screenconnect.com/Support