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Re-installed ScreenConnection Client issue

Kong Wu 4 years ago updated by mhighsmith 4 years ago 1

Error "Installation cannot continue. There is a later version of this product installed. Please manually uninstall the existing version if you wish to install this version."

I accidentally click end on the client so I physically go to the client and uninstall SC. After un-install restart the computer and couldn't reinstall again. The error above pop on the screen when I tried to re-install again. Where can manually remove the existing SC? Help.


Thanks

Available in Version:

you need to use the microsoft program - MSICUU . Install it on the system with the issue. then run MSICUU and delete the corrupted files associated with the ScreenConnect installation. You can then reinstall without an issue.