1. Feature Request Portal
  2. Feature Request
+18
Completed

Ability to convert a support session to an Access session

Dusty 8 years ago • updated by anonymous 6 years ago • 4 • 1 duplicate

While in a session, have a button that will install a persistent connection on the remote PC. Then you can disconnect and come back at any time to get access to the PC.

Answer

Answer
Michael Bannerman 7 years ago

This will be included in the 6.1 release.

Duplicates 1
Pending Review
anonymous 8 years ago
Planned
anonymous 8 years ago
Answer
Michael Bannerman 7 years ago

This will be included in the 6.1 release.

Completed
anonymous 6 years ago

https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_6.1_Release_Notes#Turn_a_support_session_into_an_access_session

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