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Explicit User Authentication before connect

donavon campbell 3 years ago updated by anonymous 3 years ago 3

Similar to Teamviewer.... The user not the Technician wants to be able to
approve or deny access to someone trying to connect to their desktop.

Can this be done? I am getting massive push-back from clients who do not
want to give us unlimited/anytime access to their computers without them
authorizing the access.

Available in Version:

Answer

Answer

There is a the specific security feature of requiring "consent". With it being required, the client is prompted with a dialog box to consent to your remote access. Now, with version 6 this changes slightly where it is continued consent (for a period of time, not indefinitely), but there's a separate feature request on here to address that.


They have a wiki page dedicated to the topic here: https://help.screenconnect.com/KB:Prompt_guest_for_consent_before_connecting_to_a_remote_machine

Answer

There is a the specific security feature of requiring "consent". With it being required, the client is prompted with a dialog box to consent to your remote access. Now, with version 6 this changes slightly where it is continued consent (for a period of time, not indefinitely), but there's a separate feature request on here to address that.


They have a wiki page dedicated to the topic here: https://help.screenconnect.com/KB:Prompt_guest_for_consent_before_connecting_to_a_remote_machine

Considering for Future Release