Change Connect Arrow Button
gkhanagov 7 years ago • updated by Kat Palacios 6 years ago • 15
The "Arrow" the user click to engage the support session is inaccessible with the use of a ScreenReader. I'm requesting that the type of control be changed to perhaps an actual button or something else.
Available in Version:
Customer support service by UserEcho
Agreed. I've had to tell almost every client that they have to click the arrow. If it were a button with "Connect" or something less subtle, it would save all of us some time.
Kirsten, thanks for working on this issue. Please feel free to reach out to me if you would like some accessibility testing on the new button. This enhancement is very important to our agency and we'd be happy to help in this endeavor.