Integration with FreshService
AJT 7 months ago • updated by Caitlin M Barnes (Product Manager) 7 months ago • 1
FreshService used to have a ConnectWise Control integration in their marketplace, but they said they had to take it down because "we use APIv2, but ConnectWise uses v1, so it will no longer work so we took it down" according to the developers at FreshWorks.
I would really like to have the integration back. Would love it if ConnectWise could update the API.
Available in Version:
Customer support service by UserEcho
The Freshservice integration was actually developed by the Freshworks team. I've reached out to them (again) to see what the status of the integration is. The APIv2 comment is news to us, have followed up.