+13
Declined
Ability to download and not run tools
There are times where I'd just like to save the tool to the remote machine and not launch it. How about an option to right click from the toolbox and choose what you would like to do... download only, download and run (as admin), download and run as examples?
Customer support service by UserEcho
As a workaround, you can put into a self-extracting zip file so that the only thing it does is extract itself.
Correct version 5.6 has the SCAPP self-extracting zip already built in. this way you can send down files and then place them where you want them through a batch file in the SCAPP file.
run as admin would be great. currently have to zip and then find the file and then rightclick. spacesniffer is a prime example that we use a lot.
Another good reason for this feature is when you want to run a tool that has a separate settings (or license) file. Send the accessory files over first (without running) and then send over the main tool to be run automatically.
I agree. Many remote support tools that offer anything to do with files or a toolbox allow simply a download and not only a forced run. One can of course let it run but cancel and go grab the file in the My Doc -> custom named CW folder they make -> TEMP folder and MOVE it outside that folder so it safely will stay when the session is close (otherwise it will get deleted) ....but the best option is simply add a 3rd option in the right click of a toolbox file and call it DOWNLOAD and either force it to the normal My Doc -> custom named CW folder they make -> FILES folder or a new one maybe DOWNLOADS ....or even allow any folder ...either is fine as long as a true download option is added instead of having to trick it with a .zip file or go grab the already run file quickly trick.
Wow, I see a notice of an update..and go hey that's a good idea and then realize it's my own request from over five years ago. :(
Yah, I like to just repeat other people's good ideas to look smarter. :) Hopefully, we can nudge DEV to add this. It is odd to me this kind or request requires a request to ask for it. One would think it would naturally be part of the toolbox already.
I assume @swhite is just going through closing stalled product requests today given this is the 10th I've received notice of the declined status change on.
This seemed like a simple quality of life enhancement request that CW has teams doing nothing but now....
Remember when it was still ScreenConnect and it felt like the developers actually read and understood our requests?
Simple quality of life requests like this and "stop putting our files in the client's docs"?