Dear CW control team,
I need to do the right check "Require the consent" on my side or by the Control portal, not the client device side like SolarWinds.
When we need to revoke the "Require the consent ", the technician can do it by control portal. Because some times, the client has an issue but he/she is not on the device. So, the technician can solve the issue without any action from the client's device.
I hope these features add it on Control as soon as.
so can the technician works smoothly with any device when the client gives his approval.
Customer support service by UserEcho