forgot password link duplicate RemoteSupport
When our user's complete the Forgot Password link on the sign in page they receive the email successfully. However the link shows a second /RemoteSupport/ within the address. Remove this second /RemoteSupport/ allows the user to access the needed forgot password page and update their password.
Available in Version:
Customer support service by UserEcho
Can you provide a screenshot or other information? When I click the Forgot Password link on my instance, the resulting link doesn't have Remote Support in it.
Our normal address ends in /RemoteSupport