AHocker 3 years ago • updated by Caitlin M Barnes (Product Manager) 3 years ago • 2
I know based on your available extensions that you've integrated connectwise control with help desk solutions. We are rolling out IncidentIQ (https://www.incidentiq.com/), a K12 educationally focused ticketing/asset management solution. Was wondering if it was possible to work with their integration team to get connectwise control to integrate where we could spawn sessions from a user help request. The person at IncidentIQ we have been onboarding with is Ashley Holley, and I can provide her contact info if requested. Thanks!
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Customer support service by UserEcho
Thanks for the suggestion! Please email Ashley Holley's contact info to me at email@example.com, and I'll reach out about an integration.