+10
Completed

A way to see which hosts/users are currently logged in/active.

Administrator 5 years ago updated by anonymous 2 years ago 8

Partners are requesting a way to be able to see the presence of hosts in the web application including who's logged in, who is actively in session, and who is idle.

User Story:

Partner already receives alerts when a host connects to or exits a session. Would also like an alert when a user logs in and out of Host page.

Available in Version:
active dashboard host_page hosts login record reporting track

Answer

Answer
Completed

The extension, Tech Roll Call, was recently released (see below). It allows both techs and admins to view a list of online technicians.

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Tech_Roll_Call

Under Review
Pending Review

WOW - nice to see this actually became a new feature request... I asked for it years ago... I want this too

Under Review

Same this would greatly help seeing who is taking up a licence, that may be away from their system.

Answer
Completed

The extension, Tech Roll Call, was recently released (see below). It allows both techs and admins to view a list of online technicians.

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Tech_Roll_Call