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Pending Review

immediate disconnect of client system from Host system (as to not display contents of last viewable screen from the guest system)

Don Simpson 6 months ago updated by Caitlin Barnes (Product Manager) 6 months ago 1

I have noticed in using the Control product, that the last viewed contents of the guest system are viewable on the host system. I would like to see a feature where either this scenario is removed so the client disconnect is instantaneous, or a configurable one, such as a disconnect timeout period, that can be "configured" by the product owner (such as my current employer). 

I am making this suggestion because I feel that there are situations where the IT technician, as the host, connecting to the guest system, the client, may inadvertently view sensitive data once the guest/client disconnects from the session. I see this a security risk factor for organizations. 

Available in Version:

Hi Don, 

Can you provide a little more information about your request? Does this request pertain to the host client or thumbnail preview?