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Under Review

Filter by unread messages

Liam 6 months ago updated by Caitlin Barnes (Product Manager) 6 months ago 2

Would be great to have a filter or search keyword to show agents with unread messages.

Available in Version:

Answer

+1
Answer

Hi Liam, 

You can create a session group using the filter UnacknowledgedEventCount > 0 to create a dynamic group of machines with unread messages. Check out the filter reference for other session groups you can create. 

+1
Answer

Hi Liam, 

You can create a session group using the filter UnacknowledgedEventCount > 0 to create a dynamic group of machines with unread messages. Check out the filter reference for other session groups you can create.