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Have a canned exit response to client after remote session is complete (i.e. Your service provider has ended the remote session)

awhite 12 months ago updated by Caitlin Barnes (Product Manager) 12 months ago 5
Available in Version:

Hi AWhite, 

When the host ends a support session, the guest sees a modal, "Your host has ended the remote session. This application will now close." This message is configurable on the appearance page under the client resource string SessionInvalidSessionEndedMessage. 

Is this what you were looking for?

Yes thank you. I didn't realize all the options there are under the client resources.

Actually I tested this and didn't see any message. It does have the default message in the configuration. What could be the problem?

Are you on a PC or Mac? I'll investigate, this should be working for PC. We have a bug registered for Mac guests. 

Edit: Did you reinstall after making the changing? Changes to a client resource require a reinstall to apply.