+1
Considering for Future Release

Create Connectwise Manage Ticket from the Customer Portal

Michael Berk 1 year ago updated by Caitlin Barnes (Product Manager) 7 months ago 6

Allow the customer to submit a new ticket from the Control customer portal

Available in Version:

Hi Michael, 

When you say Control customer portal, do you mean the host's page? Can you provide a little more detail about your request?


Thanks!

Maybe that's what it is called. This is the page I'd like customers to be able to submit a ticket from if possible https://hcgautomate.hostedrmm.com:8040/

Thanks Michael, we'll add this as a feature request. 

Considering for Future Release
Considering for Future Release