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ConnectWise Ad on bottom left once logged in

CompuIntegration 2 years ago updated by anonymous 2 years ago 1

There is a new direct in-your-face advertisement on the bottom left of the main portal once logged in.  Any newly created user has to see this, and it beaks the concept of brand-ability and solicits our customers internally -- out of context. This ad is non-configurable and sports CW's name on a highly already branded platform for our customers (1 or more instances).  It says something of the sort "CONNECTWISE VIEW ... TRY THE TECHNICAL PREVIEW OF CONNECTWISE VIEW ... ETC ETC".  Shown below:




Being able to close this popup is not the point.  The point is that it's placement is inappropriate and needs to (A) not exist -- ever or (B) have an "off" switch in the admin settings to never be shown for any users.


Every new user we create has to see it and is confused at references to CW.


If CW wants to advertise to us (not needed; we are already a customer) or relay new info, then email our admin email on file and still let us subscribe or unsubscribe like any other modern reputable company with a marketing or informational campaign.  Further, this removes our customers from seeing this.  Holding one hostage to an out of place branded ad / info panel on an already paid platform is not appropriate.

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Answer

Answer
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Hello,


Anyone who would like their account excluded from this in-app message can send their AccountID to kmartinez@connectwise.com 


https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Cloud_management_portal/Profile_page


Thank you.

Answer
Closed

Hello,


Anyone who would like their account excluded from this in-app message can send their AccountID to kmartinez@connectwise.com 


https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Cloud_management_portal/Profile_page


Thank you.