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Pending Review

Ability to control via flag in the toolbox to NOT allow host users to share their desktop

randall.hon 2 years ago updated by Caitlin Barnes (Product Manager) 2 years ago 1

Would like to have the ability to control (disable) the ability for Host users to share their desktop via remote support sessions.

Available in Version:

Hi Randall, 


We'd recommend you disable the Share desktop option in the app.config. https://docs.connectwise.com/ConnectWise_Control_Documentation/On-premises/Advanced_setup/List_of_app.config_settings


Please let us know if this doesn't address your request.