Partner wants the Computer Name and IP Address to appear in the ScreenConnect system tray icon hover to aid in finding machines when depending on the guest for information.
User Story: Partner owns a access only license to service multiple customers. When a customer needs assistance, they call the partner and give their machine name or IP, so the host can find their machine. Most customers have no way to find this information quickly. Adding a hover over option will allow the guest to provide the host with info to find their machine quickly.
Customer support service by UserEcho