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Unattended computer should have an option to "end the session". also "overpower host mouse" if desired.

DianeOffutt 2 years ago updated by anonymous 2 years ago 2

Adding a feature that will allow the unattended computer to "end the session" along with the host having total control would give the unattended computer customer a feeling of control. Without it all they can do is wait until the host is out, then uninstall the program. 

The unattended should have some control over their computer, "end session" and "overpower host mouse" would be two that make sense.

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Hey All,

So, just wanted to pass along that the guest's mouse movements will always have precedence over the host's. Guests can also regain their mouse and keyboard control by pressing CTRL-ALT-DEL. 

We will tackle allowing the guest to kick a host / lock connections down to time periods through the requests here,

https://control.product.connectwise.com/communities/1/topics/415-provide-simple-utility-for-a-guest-to-disable-and-re-enable-sc-java-and-net-client-locally

https://control.product.connectwise.com/communities/1/topics/366-access-session-guest-ability-to-kick-host-from-session


Thanks for your feedback!

This is a big gripe from several of our customers. The end user has no control over whether or not someone is connected to their machine via automate once they give consent to connect. 

Answer
Closed

Hey All,

So, just wanted to pass along that the guest's mouse movements will always have precedence over the host's. Guests can also regain their mouse and keyboard control by pressing CTRL-ALT-DEL. 

We will tackle allowing the guest to kick a host / lock connections down to time periods through the requests here,

https://control.product.connectwise.com/communities/1/topics/415-provide-simple-utility-for-a-guest-to-disable-and-re-enable-sc-java-and-net-client-locally

https://control.product.connectwise.com/communities/1/topics/366-access-session-guest-ability-to-kick-host-from-session


Thanks for your feedback!