+2
Completed

Add ability for connect/disconnect notifications to appear while tray icon is hidden

Michael Legato (Support) 4 years ago updated by anonymous 4 years ago 3

Partner hides the tray icon for a number of reasons, but would still like the connect/disconnect notifications to appear on the screen when their technicians connect/disconnect from the endpoints.


CW#7640608

Available in Version:

Answer

Answer

After talking with development, this appears to be a limitation of Windows 8 and below. Windows 10 currently allows for this functionality.

I second this one. In our case we have another chat provider and didn't want clients using ScreenConnect chat to send messages that aren't monitored.


If we could at the very least control what is displayed when right-clicking the ScreenConnect tray icon I could live with having it there. Though, ideally we'd be able to hide the icon and still show notifications.

Answer

After talking with development, this appears to be a limitation of Windows 8 and below. Windows 10 currently allows for this functionality.

Commenting disabled