I am not the admin of our IT consulting companies ScreenConnect system so I am uncertain if this is possible yet or not. I perform a lot of tasks using ScreenConnect throughout my day and at the end of my day I have to enter time into our ticketing system.
Because a lot of what I do, I try to do through ScreenConnect, even when I could walk over to the computer, is recorded in the timeline tab in the web interface, I use it to help me not only figure out what I did but how long I was connected and working on a problem. I find this timeline feature very valuable.
However, it would be even better if I could some how see all the computers I have connected to in a day through a timeline that would be showing my users activity over all the computers at once. This timeline would be even more helpful for remembering all the computers I have connected to in a day. That would stop me from missing some entries that I should have made.
Is there a way to get that kind of a timeline and if so where do I find it? If it is something someone has to create, how and where do we do that?
Customer support service by UserEcho