+1
Pending Review

Would be very nice to have a ticket integration with Screenconnect. Logs to ticket when screen connect session is initiated, or allows you to select an existing ticket and the chat logs would be saved into that ticket... Just thinking out loud but some in

Ferrell Fuller (AKA Chainsaw) 3 years ago updated by anonymous 2 years ago 3

Would be very nice to have a ticket integration with Screenconnect. Logs to ticket when screen connect session is initiated, or allows you to select an existing ticket and the chat logs would be saved into that ticket... Just thinking out loud but some integration would be nice for documentation purposes. Thanks!


Ferrell Fuller President/CEO, ChaceTech LLC

Available in Version:

Hi Ferrell,

We have multiple integrations available to ticketing solutions in our Extension Marketplace. A few to list here are, ConnectWise Manage, Freshdesk, Zendesk, etc. 

Is there a particular ticketing solution you'd like to use with Control?

We would love Jira service desk Intergration if that would be possible. 

Hi Jake, 

That is certainly possible. I converted your request to a new post  - 

https://control.product.connectwise.com/communities/1/topics/1695-we-would-love-jira-service-desk-intergration

We prefer to keep posts to one FR.