Zendesk extension automatically close session after ticket is closed
Asher Ekstein 6 years ago • 0
The Zendesk integration extension is pretty awesome but it is lacking a very important feature to have an option to automatically end and delete a support session when a zendesk ticket is solved or closed,
When i'm creating a support session from the connect wise web portal I usually delete it when i'm done, but most of the time i create sessions using the zendesk connect wise application (extension) through zendesk web portal, and when I solve the ticket the sessions stay open in screen connect, I then have to login to screen connect figure out what sessions are no longer needed and delete them manually.
Please consider adding a feature to the extension,
Available in Version:
Customer support service by UserEcho