+3
Under Review

Mac AutoConsentAfterSeconds not working

Dave T 3 years ago updated by Brett 2 years ago 4

Hi,


Even after the Mac app.config features added in 6.1, a crucial one is missing.  We require the user's consent before taking remote control, and this is set at 5 seconds in our app.config settings--after which, we are given control regardless.  On the Mac client, this countdown never appears, causing the 5 second countdown to never be reached and thus we are NOT given control.  Net effect is machines are un-remotable without a user on the other end.  I have temporarily given our techs the "host session without consent" permission, but this is counter to our culture as the end-user is no longer warned (and presented with approval) that we are connecting.


Please advise.


Thanks,

Dave

Available in Version:
+1
Considering for Future Release
+1
Under Review
+1

Similar issue for me. Works for PCs but not Macs which is an issue for us

Seems like a year is enough time to review. Anyone planning on adding this functionality? Thanks!