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Access to shared toolbox on cloud version

Esteban Esteban 3 years ago updated by anonymous 3 years ago 0

Hi,


Can we be able to access the toolbox on the cloud version. 

Since when the host of thoses files broke, we can't access them anymore.


Thank you and have a nice day

Esteban

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Hi Esteban,

It is possible to access and manage the shared toolbox on a cloud instance. You must connect to a remote machine (Windows OS) before you can manage its contents. 

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_client/Toolbox_menu/Shared_toolbox

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_client/Toolbox_menu

Could you explain what you mean by 'Since when the host of thoses files broke, we can't access them anymore.'?