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Host Disconnection Prompt Pop up Notification for Guest View

Ryan S 3 years ago updated by anonymous 3 years ago 1

If a Host disconnects from a session a prompt message should pop up on the guest screen that can be customized to text. (Similar style to the consent prompt)

"Your "Hostname" has disconnected from your session"

Available in Version:

Answer

Answer
Closed

Hi Ryan,

You can enable an end-of-session message for access sessions by following the steps in this link:

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Enable_end-of-session_message_for_access_sessions


The support and Meeting end of session pop-up is enabled by default, but you can search for SessionInvalidSessionEndedMessage under Client Resources in the Appearance page to customize the message. You also have the option to add links to the pop-up.

Answer
Closed

Hi Ryan,

You can enable an end-of-session message for access sessions by following the steps in this link:

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Enable_end-of-session_message_for_access_sessions


The support and Meeting end of session pop-up is enabled by default, but you can search for SessionInvalidSessionEndedMessage under Client Resources in the Appearance page to customize the message. You also have the option to add links to the pop-up.