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Under Review
Spiceworks Cloud Helpdesk Integration
I would like to see a spiceworks helpdesk cloud integration like Freshdesk where you can start a remote session from a ticket. i saw that it was mentioned in the spiceworks forums years ago but have not seen an update about it.
Customer support service by UserEcho
Hey,
We have the request registered internally and it's actively being worked on. I found this old integration on our forum -
https://community.spiceworks.com/appcenter/app/plugin_1376
It may of be of help. The status of this topic will update when progress is made.
It would also be nice to see it work with self-hosted spiceworks as well.