Spiceworks Cloud Helpdesk Integration
I would like to see a spiceworks helpdesk cloud integration like Freshdesk where you can start a remote session from a ticket. i saw that it was mentioned in the spiceworks forums years ago but have not seen an update about it.
Available in Version:
Customer support service by UserEcho
We have the request registered internally and it's actively being worked on. I found this old integration on our forum -
It may of be of help. The status of this topic will update when progress is made.
It would also be nice to see it work with self-hosted spiceworks as well.