Now, in General tab is OS shown as "Vendor (SystemName)", e.g. "Microsoft Corporation (Windows 10 Pro)", probably after upgrade to ConnectWise Control 2019.4 (maybe in earlier versions also). The better would be to show OS as "Vendor SystemName (SystemVersion)", e.g. "Microsoft Windows 10 Pro (10.0.17763)", as was before in 2019.0 (according to Release notes I founded here: https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_2019.0_Release_notes)

Something that would give a temporary connection to an iPhone or Android on an as needed basis for our network clients - like the ability to send a temporary client via code by text.

It would be nice to have some sort of time table available for when Cloud instances will be auto upgraded. At first I believed I needed to force the update myself, however, someone at support informed me you all completed them for us automatically. 

Symantec constantly flags Control Clients as potentially unwanted because of the change in behavior when connecting to Control Cloud relay. Please contact Symantec to whitelist Control behavior when connecting to screenconnect.com.

More details can be found in ConnectWise Service Ticket #12456645

I would like to be able to use the command pane buffer in group filtering, much like notes , i e (Notes LIKE '*keyword*')

That way i could run a command on multiple Guests and my group would build upon expected results.

Thanks !

Hey folks!

So what I would like is to have one server to act solely as a relay server with no outer https access other than specific whitelisted ips which administration and technician will use.
That way the server will be protected from many outer attacks.

Then another server which will be used as a "slave" and forward the request to the relay/admin server that will be open for clients to establish a support session.

Can this already be done?

Dear ConnectWise Dev Team,

For those of us that are not fluent in SQL statements could you please consider to add a Search BOX to look up a remote machine by simply typing in the name? We have over 300 machines and scrolling with the mouse takes way too long. I have talked with inside sales and tech support and they also strongly agree, Think it would save everyone as a group a huge amount of time in getting into a remote machine quicker. Thanks for your consideration

When you end an Access session on the server; it currently stops the service on the client.

It should make an entry in the windows event log that states _why_ it was ended.

Is there a way to setup automated chat for after hours? This way when a client chats us, it will automate a response stating that they reached us outside of normal business hours. If it's a true emergency, call.......

Thanks!!